“You’ll find that the Charleston Company is a friendly family and a ‘family-friendly’ builder. Our credentials were not perfect, our timing was tight, and our lender was a pain, but the friendly faces of the Charleston Company were always there, from the point of signing our contract, through our picky preferences in design, to our move-in and through the first year of sub-contractors tweeking things to be just right. Not all builders- I hear from my neighbors- area as reliable as the Charleston Company on follow-through. I’m sorry to say that we will be moving again to Chicago. It’s too bad that the Charleston Company can’t build this same home for us there.”

“Thank you so much for all of your help. Joseph and myself would like to give each of you a hundred hugs and kisses, you made our home buying experience so easy. We put off buying a home because we thought that it was going to be a long and hard process. I can say that the Charleston Company made our assumption wrong and we are glad that we bought our first home with you.”

“We moved here because:

1. We outgrew our previous house.
2. We’ve been looking in King George for sometime because of the ‘small town’ feel.
3. We liked Wendover Square because it’s small and convenient to stores and schools.
4. We LOVED your house plans and the ability to customize.
5. The lots were big enough and private.
6. We liked the variety of houses built in the neighborhood (not cookie cutters).
7. Charleston Builders were helpful and answered all our questions and concerns through the whole process.”

“I just wanted to thank you for having such a professional Realtor in Sandy Norwich. From the beginning, Sandy lightened up my interest in buying the property from the planning process including mortgage alternatives and building choices that I was able to consider along with all the details the process itself involves. I called Sandy two weeks ago and asked her for your names because I truly wanted to let you know what a valuable asset she is for your company. I also wanted to tell you how impressed I am with the building quality you are offering. I am looking forward to buying one of your homes in the near future”.

“My husband and I wanted to contact you in regards to your new home salesperson, Sandy Norwich. We have been looking for a home since December and have seen some Charleston homes several times; unfortunately, due to price and location, we were not able to build with Charleston, but Sandy was one of the most professional and courteous salespersons we’ve ever dealt with. She took her time in answering all our questions, and even after we did put a contract on another home, she congratulated us and wished us the best. We will definitely recommend our friends to Charleston for their quality of work and their salespeople.”

"I live in Lake Land’or in one of your homes. As a first time homeowner, it has been a very good experience. We have had issues but they all have been taken care of in a very timely manner. Your employee, Angel Utt has been such a help to me. She is very efficient and anything that I have wanted to know or have a question about, she has found an answer for me. You are very fortunate to have an employee like her. Whenever I have any problems. I come to her, because I know she will get the job done. I know a lot of times all you hear are problems, but I wanted to let you know something good. Thank you for the services that she supplies.

“We will continue to spread the word among our friends, neighbors and co-workers of the wonderful home you have built for us”

“I am writing to praise Sandy Norwich for her outstanding work in our purchase of our home in the River Club Development. Sandy’s energetic efforts to bring us back to Charleston after our initial visit were essential to our decision to become Charleston customers. She stayed in constant contact with us after our first visit. Her phone calls were designed to let us know that she was there for us, to help us find what we wanted. Needless to say, many salespeople were in contact with us during that period, but Sandy stood out far and away as the most genuine, helpful and committed salesperson. We knew more than anything else that we did not want a “cookie-cutter” home and we had special needs that only a builder who cared enough to listen and be flexible could meet. Sandy embodied that ability and we chose Charleston largely for that reason. It is service such as hers, that brings customers back again and which spreads the word about your great work. I refer everyone to Charleston now!”